Finally all the required items have been created and approved. At this point the final invoice is sent out and on payment, all electronic files are supplied, which includes your logo files (.eps, .jpg, .tif (mac & PC), .psd, .png, .ico. In Pantone, CMYK, RGB, black only & reversed) fonts, print ready files and most importantly, the style guide (pdf). These are sent via ftp for download in a single folder. Should you ‘misplace’ these files I will always have the originals available at no charge. With regards to your printed items, I prefer to manage this using my own supplier, that way I can ensure the quality is as it should be, and I get samples of the finished product for future reference.